General Bonus Terms and Conditions

1. 1. Introduction

   1. “General Bonus and Promotion Terms'' covers the various bonuses and promotions offered to you by Pixel.gg. These General Bonus and Promotion Terms apply to you – and are binding on you – when you use Bonuses and/or participate in Promotions. By accepting a bonus and playing with it, you are accepting the terms and conditions attached to that bonus.
   2. Certain Promotions will have specific terms and conditions applicable to them. We will make these clear to you within the relevant Promotions. Any Promotion-specific terms that override general bonus terms (wagering requirement, maximum stake allowed) will be made clear and are the only terms that override, the rest of the general terms and conditions or general bonus terms and conditions will still apply.
   3. These General Bonus and Promotion Terms must be read together with our general website Terms & Conditions and our Privacy Policy (“Other Terms”). Please make sure that you have read and understood the Other Terms and these General Bonus and Promotion Terms before taking part in any Offers. In the case of any discrepancy or differences between these General Promotion Terms and the Other Terms, these General Bonus and Promotion Terms will take priority.

2. 2. Important definitions and explanations for you to understand

   1. “Bonus” - A bonus can mean a range of promotional awards, such as Bonus OPD (On Platform Dollars), Bonus Spins or Free Spins. The type of Bonus, size of it and the requirements/restrictions attached to it vary on a promotion to promotion basis. Any restrictions or requirements for the Bonus, will be outlined to you when you receive the Bonus. A Bonus can be converted to OPD (On Platform Dollars) in your Account (and subsequently available for withdrawal), subject to you fulfilling the requirements for that Bonus, adhering to the terms and conditions throughout.
   2. “Bonus OPDs (On Platform Dollars)” - are the OPDs (On Platform Dollars) that you have deposited and received a bonus match for or winnings from the Bonus you are already playing with. Bonus OPD can be used to play games, like OPD, but with restrictions and conditions imposed - outlined clearly in the relevant terms. Bonus OPDs appears clearly on your account. This OPDs will have restrictions on it and cannot be withdrawn without fulfilling the requirements of the specific bonus.
   3. “Bonus Spins” - Free spins on a selected game that come with a wagering requirement on winnings. Usually rewarded after you have made a deposit or wagered a certain amount that we outlined beforehand. Winnings on Bonus Spins are converted to Bonus OPD and are usually subject to a Wagering Requirement of 20 times. Bonus OPD will convert automatically to OPD once the Wagering Requirement is completed. Bonus Spins must be activated through the account, when you are logged in.
   4. “Bonus Wagering Requirement” - The requirement needed to convert this Bonus OPD to OPD. It will be clearly outlined in your account for you to see your progress. If you get several bonuses at the same time, the Bonus OPD and the Wagering Requirements are bundled together.
   5. “Game Weighting” - There are a number of games that count differently toward the Wagering Requirement for example: slots count 100% but Video Poker counts 10%. Please see below Section 9 for the full list of the Game Weighting.
   6. “Promotion” - is a campaign or offer that has specific terms and conditions attached to it.
   7. “OPDs (On Platform Dollars)” - these are the assets that you have deposited or winnings from the assets you have deposited. OPDs are unrestricted and can be exchanged for currencies accepted in our casino and withdrawn. However, during Promotions or with Bonuses, you may be required to wager the Bonus or winnings from Bonus spins before you are able to withdraw the full amount. This means that if you withdraw your OPD before the Wagering Requirements have been met, you will forfeit your Bonus and any winnings from this Bonus.

3. 3. Other Important Terms

   1. Pixel.gg reserves the right to withdraw the Offer at any time without prior notice by removing the Offer from the Website so it is no longer available. This will not affect customers who have already opted in to the Offer, made a deposit where applicable, or have already started wagering through the Offer.

4. 4. Bonuses & Rewards Scheme Conditions

   1. You understand that Offers may be subject to certain conditions. These significant terms will be included in the main advert or marketing of this where size permits. The full terms and conditions of the Offers are contained in the specific terms and conditions for the relevant Offer and you need to read the full Offer terms and conditions before taking part or accepting an Offer.
   2. Bonuses, offers and promotions are intended for recreational players engaging in regular play. Pixel.gg reserves the right to (i) offer bonuses to selected players (ii) refuse a bonus or (iii) rescind any bonus at any time in its absolute discretion.
   3. Opting into a promotion does not guarantee participation in the promotion. Participation is at the exclusive discretion of Pixel.gg
   4. Whilst participating in one of our Casino promotions you will not be able to place any Sports bets until the bonus funds have been redeemed, expired or forfeited. Any withdrawal requests will automatically forfeit your bonus funds!

5. 5. How to activate a Bonus

   1. To activate Your Bonus register on Pixel.gg, opt in on main page and make your first deposit worth at least 20$. The limits and % of Bonus OPDs you will receive is outlined in Welcome Bonus FAQ, which can be found here: https://pixel.gg/welcome-bonus.

6. 6. Bonus and Promotion Abuse

   1. If Pixel.gg has reason to believe that the Offer is being abused and/or our terms are being breached, the following actions will be taken against such abusers:
      • Revoke and/or cancel any Bonuses and Bonus winnings that we regard to have been redeemed by misuse of the system or participation in or connected to any form of bonus abuse/prohibited practices; and/or
      • Players found to be abusing Bonus offers could be barred from receiving further Bonuses; and/or account termination
   2. A list of what may be deemed abuse or prohibited practices include but is not limited to:
      • Using more than one Account or using third-party Account(s)
      • Evidence that an offer is being claimed or benefits the same person or group of persons, acting in an attempt to defraud us, is considered bonus abuse and any potential winnings generated from that offer will be cancelled/confiscated
      • Equal, zero or low margin bets
      • Placing single bets equal to or in excess of 20% or more of the value of the Bonus credited to their account until such a time as the wagering requirements have been met.
      • Wagering bonuses on excluded game
      • Co-operation, collusion or organisation of bets from the same source;
      • Manipulation of software, exploitation of loopholes or other technical forms of abuse or other behaviour which amounts to deliberate cheating
      • Masking IP address or using a VPN
      • Employees of Pixel.gg and any associated company, their families and anyone connected with Pixel.gg and the scheme, or those ineligible to enter under other clauses in these terms, may not participate in the promotion.
      • The player is withdrawing all the funds that allowed him to qualify for a promotion and only plays the bonus funds /free spins / free bet.
      • Failure to complete or follow wagering requirements
      • Any activity intended to "store" the customers qualifying initial cash deposit (or part thereof) in a game for an extended period of time to allow any bonus offer or bonus spins to be wagered in full before returning to collect the initial cash deposit once bonus wagering has been completed. This includes placing no wager or a minimal risk wager in order to "store" the cash funds.
   3. We reserve the right to carry out additional verification checks to ensure compliance with our Agreement. Should such checks reveal a breach of Agreement, we may exercise our right to confiscate the Bonus and/or winnings from the Bonus and/or block accounts.
   4. Unless otherwise stated (such as within a Welcome Offer), the maximum bet allowed when using Bonus OPD is five ($5) per spin or fifty cents ($0.50) per bet line, or the approximate equivalent thereof in the currency of the territory in which You are resident, and this is applicable until such time as the Wagering Requirements have been met. We reserve the right of voiding bets and winnings resulting from bets of larger amounts.

7. 7. Account restrictions

   1. An Offer is limited to one offer per person (one offer per household address, IP, email address, telephone number, payment method). Players using a shared computer can only have one account per computer or IP address. In case of accounts found to be sharing the details previously mentioned, Pixel.gg reserves the right to confiscate the funds on the accounts and/or block the accounts. The original deposit made by you if applicable will not be confiscated and only the Bonus and/or winnings from the Bonus will be confiscated.
   2. Employees, officers and directors of Pixel.gg, its corporate group or any of its associated companies shall not be eligible for Offers.
   3. If you are or you become self-excluded from Pixel.gg during the Offer, you will not be eligible to participate in the Offer or receive any Bonuses or prizes during the time you have self-excluded.
   4. We reserve the right to limit your access to certain promotions or offers and/or prevent you from completing a promotion in order to comply with our legal or regulatory obligations.

8. 8. Expiry

   1. Offers have specific expiry times attached to them. This will be outlined clearly in the relevant terms of the Offer.

9. 9. Game Weighting and Contribution to Wagering Requirements

   1. We reserve the right to manage how bonuses are used before you may cash them in, therefore not all bets will count towards the wagering requirements for your bonus. Most games contribute towards the wagering requirements, but not all.
   2. *Slots with a Return To Player (RTP) of 96.99% or higher contribute 30% towards the wagering
   3. The use of bonus funds to progress the state of a game with bonus funds in certain slot games to a point where the future spins have an increased chance of winning, increased chance of larger payout, or increased chance of playing a bonus round, and then later return with OPD funds to release pending value is considered as abusive play and can result in the winnings from the final bonus round(s) voided. Abusing player Accounts may be terminated.
   4. Here is how much each game contributes to the wagering requirements:
      Slots: (unless stated otherwise, as specified in the list above*)100%

      Video Poker10%

      Poker games (RNG)0%

      Roulette (RNG)0%

      Baccarat (RNG)0%

      Blackjack (RNG)0%

      All wheel game variants (RNG)0%

      All other games100%

      Live Casino Games0%
   5. Some games are excluded from being played with Bonus OPD. Bets in these games will only be taken from your cash balance. Your bonus balance will not be used and thus bets will not contribute towards your Wagering Requirement. Sports are excluded from bonus wagering on casino bonus.

10. 10. Sports

    1. No bets placed on any odds will contribute towards Bonus Wagering Requirements.
    2. Bets placed on odds lower than 1.6 (decimal odds) or 3/5 (fractional odds) will not contribute towards bonus wagering requirements, regardless if your bet is a single, multiple or a system bet.
    3. Should your bet be cashed out, void, push or a non-runner it won’t contribute towards the wagering requirements. Free Bets also don’t contribute towards Wagering Requirements. A bet will only contribute to the Wagering Requirement once settled.

11. 11. Amendments and Errors

    1. We may reclaim any Bonus that has been awarded in error in accordance with our Other Terms.
    2. We may make amendments to an Offer to correct typographical errors or to improve understanding and we reserve the right to amend or terminate an Offer if required to do so for legal and/or regulatory reasons.

12. 12. Licence

    1. Pixel.gg is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros and operates under License No. ALSI-112310010-FI5. Pixel.gg has passed all regulatory compliance and is legally authorized to conduct gaming operations for any and all games of chance and wagering